Integrations

Go live with autonomous decisions across your entire stack

Otera connects to your existing systems through governed integrations.
Agents read, decide, and act across every system you already use: no overhaul, no rip-and-replace.

Featured Integrations

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Categories
Banking
BPM
Conversational AI
CRM
Data
Document Processing
ERP
Insurance
IT Infrastructure
Life Sciences
Manufacturing
Security
Telecom

Majesco ClaimVantage

Insurance

Majesco tracks claims through adjudication, and Otera processes them autonomously, evaluating eligibility and determining benefits end-to-end.

Insurance
Claims Management
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microsoft dynamics 365

CRM

Dynamics 365 manages customer relationships and business operations, and Otera acts on that data autonomously, processing cases and exceptions end-to-end.

CRM
Business Operations
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OneShield

Insurance

OneShield manages policy and claims operations, and Otera autonomously processes the decisions that drive operational efficiency.

Insurance
Policy Administration
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OpenText Capture

Document Processing

When OpenText captures and classifies documents, Otera determines what happens next and acts, autonomously processing each document through to its outcome.

Document Processing
Intelligent Capture
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oracle erp cloud

ERP

Oracle ERP manages enterprise finances and operations, and Otera resolves exceptions autonomously, keeping processes moving end-to-end.

ERP
Enterprise Operations
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pega

BPM

Pega manages cases and automates decisions, and Otera extends that automation end-to-end, resolving even complex cases without manual review.

BPM
Case Management
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Salesforce Service Cloud

CRM

Service Cloud centralizes customer cases, and Otera resolves them autonomously, processing each case end-to-end from intake through resolution.

CRM
Customer Service
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Sapiens

Insurance

Sapiens powers core insurance operations for carriers globally, and Otera autonomously handles the decisions that move policies and claims to resolution.

Insurance
Policy Administration
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SAP S/4HANA

ERP

S/4HANA manages enterprise transactions and workflows, and Otera resolves exceptions autonomously, keeping operations moving end-to-end without manual intervention.

ERP
Enterprise Operations
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servicenow

BPM

ServiceNow routes work to the right teams, and Otera completes it autonomously, resolving cases end-to-end rather than just passing them along.

BPM
Workflow Management
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Siemens Teamcenter

Manufacturing

Siemens Teamcenter manages product data across the enterprise, and Otera autonomously handles the decisions and exceptions that keep engineering workflows moving.

Manufacturing
Product Lifecycle
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snowflake

Data

Snowflake consolidates data across the enterprise, and Otera acts on it autonomously, turning insights into completed actions end-to-end.

Data
Data Platform
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Socotra

Insurance

Socotra's cloud-native platform enables rapid product launches, and Otera autonomously handles the decisions that complete each insurance transaction.

Insurance
Policy Administration
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Temenos Transact

Banking

Temenos Transact manages accounts and transactions across banking segments, and Otera takes over to process exceptions, adjudicate requests, and advance operations autonomously.

Banking
Core Banking
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Teneo.ai

Conversational AI

Teneo.ai powers enterprise conversational AI, and Otera autonomously handles the backend decisions that complete customer interactions.

Conversational AI
Customer Engagement
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