Autonomous AI Agents for Order-to-Cash
At month-end close
DSO reduction
Cash application at scale
Autonomous AI Agents for Order-to-Cash
At month-end close
DSO reduction
Cash application at scale
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What Is Agentic Order-to-Cash Automation?
Order-to-cash touches every dollar your organization earns, yet the process remains stitched together manually: orders validated in one system, invoices generated in another, payments matched in a third, disputes tracked in spreadsheets. Every handoff leaks revenue, delays cash, and creates reconciliation work that scales with volume.
Otera replaces that patchwork entirely. Specialized AI agents execute the full O2C lifecycle autonomously, from order capture through cash application and dispute resolution, under unified governance. Your team sets the rules. The agents execute end-to-end. Finance gets a trusted, auditable process that scales without proportional headcount.
Meet Otera’s AI Agents for Order-to-Cash Automation
Our AI agents are purpose-built for finance operations, trained on millions of O2C documents and processes, and deployed with compliance and security at their core.
The impact
Every downstream O2C failure starts here. A pricing mismatch or missing field at order entry silently cascades into billing disputes, fulfillment delays, and revenue recognition gaps that finance scrambles to reconcile weeks later. This agent validates orders at the point of entry, not after the damage compounds.
How it works
- Extracts PO fields from PDFs, emails, portals, and EDI, including multi-page documents where line items reference different contracts, pricing schedules, and ship-to locations
- Validates pricing, payment terms, and credit limits against master data, catching discrepancies like expired promotional terms or outdated contract amendments that rules-based systems miss entirely
- Generates standardized digital orders for ERP with full linkage to source documents and validation rationale
Why it matters
Order errors are the most expensive mistakes in O2C because they compound silently across the entire lifecycle. This agent eliminates them at the source, removing the single largest driver of downstream disputes, DSO inflation, and analyst rework.
The impact
A single invoice error does not just delay payment. It triggers a dispute cycle that consumes analyst hours at multiples of the original billing effort, pushes revenue recognition into the next period, and signals to the customer that your billing operation is unreliable.
How it works
- Applies pricing, tax, and discount logic across jurisdictions, including orders spanning multiple tax regimes that require split invoicing across entities and compliance with country-specific e-invoicing mandates
- Delivers invoices through the correct channel per customer, whether email, EDI, or portal, with delivery confirmation
- Maintains governed linkage between orders, contracts, and invoices so any billing question resolves in seconds, not hours
Why it matters
Inconsistent invoicing is the largest controllable driver of DSO. Because this agent generates every invoice from validated, governed order data with deterministic logic, billing disputes from invoice errors become structurally impossible. Finance gets accurate, compliant invoices same-day.
The impact
Remittance advice in PDFs. Bank statements in inconsistent formats. Customers paying seven invoices in one transfer, short-paying without explanation, across multiple currencies. Every unmatched payment distorts AR aging, undermines cash forecasting, and delays revenue recognition. This is the bottleneck where O2C velocity goes to die.
How it works
- Extracts remittance details from bank statements, lockbox files, portals, and unstructured PDFs, including handwritten annotations and transposed reference numbers that do not match invoice formats
- Matches across partial payments, overpayments, cross-currency settlements, and aggregated remittances with no line-level detail
- Flags genuine exceptions with pre-populated context, distinguishing true mismatches from false positives that rules-based engines escalate unnecessarily
Why it matters
Adding analysts does not solve cash application because the complexity is interpretation, not volume. This agent performs multi-signal reconciliation in real time, delivering a trusted cash position while eliminating the open-item backlog that plagues every manual operation.
The impact
Unresolved disputes are trapped revenue. Every deduction sitting in a queue represents cash neither collected nor written off, distorting receivables and consuming analyst hours on investigation instead of resolution. At enterprise scale, dispute volumes grow faster than headcount, and the leakage becomes material.
How it works
- Distinguishes legitimate deductions from unauthorized short-pays using contract terms, payment history, and customer agreement structures
- Classifies across pricing disputes, trade promotions, freight claims, and service penalties, handling deductions submitted months after invoice by cross-referencing archived agreements
- Delivers resolution-ready cases with full documentation, prioritized by dollar impact, aging, and customer tier
Why it matters
Standard dispute tools manage queues. This agent resolves them. Because it inherits the full governed context from upstream O2C stages, it assembles the documentation that proves or disproves a deduction automatically. Analysts resolve on first review. Recovery rates increase because cases that would have been written off are now worth pursuing.
The impact
No single O2C step matters if the handoffs between them fail. When order validation, invoicing, cash application, and dispute management live in separate systems, nobody sees the full picture. Revenue leaks between the cracks. Compliance gaps span teams. DSO inflates silently.
How it works
- Coordinates all O2C steps autonomously, ensuring downstream agents inherit upstream context without re-entry, including orders validated in one entity that generate invoices across multiple jurisdictions with payments arriving through different banking channels
- Syncs ERP, billing, and treasury systems in real time as a single source of truth
- Provides complete audit trails with governed decision lineage across every entity and region
Why it matters
This is the agent that turns five autonomous capabilities into one autonomous operation. Finance leadership gets a single, trusted view of O2C performance. Controls are enforced consistently. And the operation scales across entities and regions without fragmenting into the ungovernable patchwork that defines most enterprise O2C today.
Autonomous Agents for Order to Cash
Adaptable Across All Order-to-Cash Processes
B2B contractual billing
Complex pricing, negotiated terms, multi-entity
Recurring subscription billing
Usage-based, tiered, renewal cycles
Cross-border multi-currency
FX exposure, jurisdictional tax, split invoicing
High-volume transactional
Thousands of small orders, speed over complexity
Intercompany settlements
Internal transfers, elimination entries, transfer pricing
Velocity for Your Automation Team, Governance for Your O2C Team
For Your Automation Team: High velocity, reusable building blocks
A governed platform where guardrails are defined once and applied everywhere.
Before Otera
- Manual workarounds and scripts break at scale
- Duplicated logic slows every delivery cycle
- Brittle integrations rework for every entity
- Months from concept to production, every time
With Otera
- Guardrails defined once, inherited everywhere automatically
- Reusable components compose into new flows
- Integrations scale across entities without rework
- Six weeks from concept to production
Time to production
Payback period
Reusable agentic components
For Your O2C Team: Governed, consistent order-to-cash execution
Accelerate order intake, billing, cash application, and dispute resolution with consistent, explainable workflows.
Before Otera
- Manual entry errors generate avoidable disputes
- Inconsistent handling across entities and regions
- Fragmented tools with no unified auditability
- No visibility into end-to-end O2C performance
With Otera
- Governed platform eliminates errors at source
- Consistent, explainable decisions across every entity
- Unified auditability satisfying controls and regulators
- Full O2C visibility, order to cash
Cash applied at scale
Cycle time
Effort reduction
Get Unlimited Capacity at Lightspeed at a fraction of current OpEx
Achieve the highest possible automation rate without losing transparency or oversight.
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Same-day revenue recognition
Cash conversion cycles compressed from weeks.
Customer confidence protected
Accurate billing eliminates dispute-driven churn.
Scale without adding headcount
Volume grows, marginal cost stays flat.
Fraction of current OpEx
Autonomous execution replaces manual O2C effort.
Deterministic accuracy at scale
Governed logic eliminates interpretation drift entirely.
Audit-ready governance by design
Every decision traceable, order to cash.
The Autonomous movement has already begun
The world’s most regulated industries already use Otera for proven 90%+ end-to-end automation on mission-critical operations:
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100+ Prebuilt Agents for Order-to-Cash
Deploy instantly across order validation, invoicing, cash application, and reporting workflows.
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Order capture agent
Validates complex, multi-contract POs before ERP entry.
Invoice generation agent
Compliant invoices across every jurisdiction, same-day.
Remittance interpretation agent
Structures remittance from any format, any source.
Credit control agent
Enforces credit policy in real time, pre-fulfillment.
Cash application agent
Matches payments across currencies, partials, and aggregations.
Dispute and deduction agent
Resolution-ready cases delivered to analysts, fully documented.
Connect your existing infrastructure
Pioneering secure Agentic Automation
Trusted by leading Fortune 500 companies, Otera delivers best-in-class cyber security, data privacy and user trust with extensive encryption and infrastructure protection.
