Banking and Financial Services

Otera for Autonomous Financial Service operations

Join banks and financial institutions moving beyond point automation and achieving transformation that drives seismic outcomes.
$100M+

Profit impact

5x+

ROI within weeks of deployment

10x

Faster approval cycles

WHY OTERA

Specialized Autonomous Agents for Financial Services

Otera transforms fragmented banking operations into an autonomous operating system, while delivering the control financial institutions demand.

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KYC and Customer Onboarding
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Loan Origination and Credit Card Issuance
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Trade Finance

Autonomous Customer Onboarding

Onboarding becomes a competitive differentiator when it runs autonomously. Financial institutions that deliver instant, frictionless account opening capture market share from incumbents still measured in days.

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Topline Impact Bottom-Line Impact
Instant account activation converts more applicants at the moment of highest intent Dramatic reduction in onboarding costs per customer
Frictionless experience becomes a market differentiator against legacy competitors Elimination of repetitive manual verification workload
Consistent onboarding quality across all channels and geographies Compliance teams focus exclusively on genuine risk, not process noise

Zero-Touch Loan and Card Processing

Speed-to-loan-decision defines competitive position in consumer and commercial lending. When origination runs autonomously, institutions respond in minutes while competitors measure in days.

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Topline Impact Bottom-Line Impact
Instant responses capture borrowers at peak intent before they shop competitors Cycle time compression from days to minutes
Consistent, auditable processing builds trust with regulators and customers Elimination of manual data gathering bottlenecks in origination teams
Capacity scales without proportional headcount growth Significant reduction in cost-per-application across the portfolio

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Autonomous Trade Finance Operations

Trade finance competitiveness depends on cycle time. When document validation, compliance screening, and transaction processing run autonomously, institutions win business that slower competitors cannot serve.

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Topline Impact Bottom-Line Impact
Rapid transaction processing attracts trade volume from competitors with longer cycles Dramatic reduction in cost-per-transaction across the portfolio
Real-time visibility builds trust with counterparties and corporate clients Elimination of manual document review bottlenecks
Capacity scales to meet demand spikes without proportional staffing increases Compliance risk reduction through consistent, auditable screening

AI Agents for Autonomous...

The Autonomous era of Financial Services has already begun

+$300M
Profit
+30%
Opex Savings
"We’re running 90% autonomous ops across millions of claims, targeting $300M in profit as part of a broader 30-country transformation program."
Pieter Viljoen
Chief Data Officer
80%
STP
Zero
Backlog
"600,000 annual emails are now processed in a matter of seconds - if it had been 6 million, that would have been exactly the same thing."
François Goffinet
Chief Executive Officer
Platform

Deploy Autonomous Agents across every step of your processes

Leverage pre-built Agents
Build your own Agents
Integrate your Agents into flows

Deploy 100+ specialized pre-built agents proven in financial operations, from KYC to risk scoring, with zero training data required.

Configure agents in plain language using reusable components for new products, countries, or business units.

Orchestrate end-to-end autonomous operations across onboarding, lending, and operations with centralized visibility and control.

INTEGRATE WITH OVER 400+ APPS AND SERVICES

Connect your existing infrastructure

Go from Manual-first to Agentic-first Financial Services

Manual-First

Disconnected systems, manual checks, and long approval cycles across onboarding and lending.

Slow settlements

Limited capacity

Compliance risk

Rising OpEx

Agentic-First

Centralized oversight while KYC, loan,  trade and other flows run as autonomous processes.

Instant decisions

Unlimited capacity

GDPR and DORA-ready execution

60%+ OpEx savings

Frequently asked questions

Do we need to label data or train models?

No. Otera’s zero-shot AI delivers higher out-of-the-box accuracy than most market tools with no labeled data required. It’s built to the highest security standards so you can improve performance without introducing privacy risk.

Can we start small, or is this an all-or-nothing rollout?

You can start with just one flow: KYC, loan processing, or trade finance, then prove ROI in 8–12 weeks, and scale at your own pace.

What results have others achieved?

Financial Service companies are rolling out $100M+ profit impact and delivering 30%+ OpEx savings with 90%+ autonomous operations.

What's the deployment timeline?

Production deployments deliver results in 8–12 weeks with measurable ROI in the first 90 days.

Will this pass security and compliance audits?

Yes. Otera meets GDPR, SOC2, and DORA standards and can deploy in your own cloud for data sovereignty.

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What processes fit best?

Begin with KYC, loan processing, and trade finance processes with complex documents and strict regulatory requirements, then expand to more niche use cases.

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What industries use Otera today?

Financial services, insurance, telecom, GBS, and manufacturing, where accuracy, control, and compliance are non-negotiable.

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