PRICING

Priced on outcomes.

Commercial structures built around autonomous operations in production. Not licenses, not seats, not modules.

Built for operating model change

A different category of engagement demands a different kind of provider.

Accountable for outcomes

Every engagement is structured around driving business value in your operations.

  • The commercial model is built around your outcomes
  • The team is selected for your domain and program scope
  • Success is measured by operational impact, not deployment milestones

Proven by the market

The same people who built autonomous operations at Allianz, Erste, and Siemens are building yours.

  • Forward-deployed inside your operations, end-to-end
  • Deliver autonomous processes in regulated, exception-heavy environments
  • Track record includes the world's largest agentic automation implementation

Technical and operational depth

Autonomous operations programs can fail at the organizational layer, not just the technical one. Otera closes both gaps:

  • The architecture to run autonomous processes end-to-end
  • The approach and organizational change management to make it the way your organization works, not just a technology layer on top

Four ways to move to autonomous operations

Four delivery shapes calibrated to your internal capabilities, pace, and program scale.

Done for you

You define the outcomes. The forward-deployed team owns the full program, from process design through production deployment, so your internal teams stay focused on running the business.

  • 12 weeks to autonomous processes in production
  • Zero internal resource overhead on the technical build
  • The team that delivered at leading global companies

Done with you

Forward-deployed engineers work alongside your team as the program goes live. You own the program, not just the outcome, from day one.

  • Structured knowledge transfer built into every phase
  • Your team runs the program independently before the engagement ends
  • Internal capability built without slowing delivery

Done by you

Your team deploys on the platform with pre-built autonomous agents and process templates and governance architecture built for regulated industries.

  • Full platform access with pre-built agent library
  • Governance and audit architecture for regulated industries
  • Direct access to forward-deployed engineers throughout the program

Hybrid

Enterprise-wide programs need mixed models. Platform-led where your team needs reinforcement, client-led where it doesn't, with the split evolving as capability grows.

  • Parallel workstreams with different engagement models per domain
  • Designed for programs spanning multiple business units, geographies, or regulatory environments

Built for enterprises running autonomous operations across multiple business units, geographies, and regulatory environments simultaneously.

The Autonomous Era has already begun

80%
STP
Zero
Backlog
"600,000 annual cases are now processed in a matter of seconds - if it had been 6 million, that would have been exactly the same thing."
François Goffinet
Chief Executive Officer

Already running in production

Trusted by leading Fortune 500 companies, Otera delivers best-in-class cyber security, data privacy and user trust with extensive encryption and infrastructure protection.

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Get Your individual quote

Tell us about your operations and the outcomes you are accountable for. We will structure the engagement and the quote around that.

Frequently asked questions

What's included across every engagement, regardless of model?

The depth of involvement varies by model, but every engagement includes the full Otera platform, pre-built agent and template library, forward-deployed agentic engineers, and the operational playbook used for programs like Allianz, SAAB, Siemens, and across regulated industries globally. You get the infrastructure and the expertise that built the largest autonomous operations programs in the market.

Do I need to redesign my processes before deploying?

No. Otera deploys on your existing processes from day one. No months of process re-engineering before you see results. Autonomous operations generate real data about where your actual bottlenecks and exception volumes are, and you optimize based on that evidence, not on assumptions made before the program started.

How long does it take to reach production?

12 weeks to live autonomous operations. Not a pilot. Not a proof of concept. Real processes running autonomously in production. The approach is automate first, optimize second. You deploy on existing processes, generate real performance data, and optimize based on evidence rather than pre-deployment assumptions.

Does Otera work with legacy infrastructure?

Yes. You don't need a systems transformation before you start an operations transformation. Otera sits on top of your existing infrastructure with no core system changes required, direct API integration where available, database-level connectivity for core systems, and RPA bridges for legacy systems without modern interfaces.

What kind of organizations work with Otera?

Enterprises running high-volume, complex operations in regulated industries: insurance, banking, global business services, telecom, manufacturing and government.

Typically organizations that have already tried automation, workflow tools, or internal builds and have hit the ceiling of what those approaches deliver. The decision to move to autonomous operations is usually sponsored at the C-level, and for the largest programs, the expected impact is measured in operating model transformation and significant P&L effect.

Why don't you publish standard pricing?

Because standard pricing assumes standard problems. Autonomous operations programs aren't standard. The scope, complexity, engagement model, and target outcomes vary by organization. The commercial structure has to reflect that, not flatten it into a price list. Every quote is built around your program and the operating model change you're accountable for.

What does "priced on outcomes, not on technology" mean in practice?

Most enterprise technology vendors get paid for deployments. Whether your operations actually change stays on your side of the table. Otera inverts that. The commercial structure is built around your business outcomes and the scale of your program. That is where our accountability sits.

Can I start with one engagement model and evolve it over time?

Yes, and most clients do. Many programs begin with Done for You or Done with You and shift toward internal ownership as your team's autonomous operations capability matures. The engagement is designed to build that capability, not to create dependency on Otera.