Otera + OpenText Capture

Overview

OpenText Capture Center automates document ingestion, classification, and data extraction for organizations managing high-volume document workflows. Once documents are captured and classified, someone still decides what to do with them. When Otera connects to OpenText, autonomous AI agents handle that decision layer and execute the follow-on work, enabling end-to-end processing from capture through completed actions.

How It Works

Otera works alongside OpenText Capture, extending document capture into autonomous, end-to-end action.

• Pull captured documents: AI agents retrieve extracted fields, document classifications, and metadata from capture workflows, gathering everything needed to determine what should happen next.
• Apply business logic: Otera's specialized agents collaborate to evaluate each document against business rules and context to determine the appropriate action, whether that's domain specific reasoning, decisioning or escalation.
• Complete the process: Agents update content management systems, trigger downstream workflows, and close out tasks, eliminating the gap between capture and action.
• Route exceptions: When documents need human attention due to missing information or unusual content, Otera directs them to the right reviewers with clear explanations of what's needed.