Otera + Veeva Vault

Overview

Veeva Vault serves 19 of the top 20 life sciences companies with 80% pharmaceutical CRM market share, providing content management, regulatory submissions, and quality documentation. The platform manages clinical, regulatory, and commercial content, but approval workflows, compliance decisions, and exception handling still require manual intervention. Otera's AI agents take over the decision layer, autonomously evaluating situations and advancing work to completion.

How It Works

Otera works alongside Veeva Vault, extending life sciences operations into autonomous processing.

• Access document data: Agents retrieve content records, approval states, and compliance metadata from Veeva Vault, establishing context for autonomous processing.
• Evaluate compliance: Otera applies regulatory requirements and quality standards to documents, determining approval readiness without manual review delays.
• Process workflows: AI agents advance approval chains, route documents, and complete administrative tasks end-to-end, applying business rules automatically.
• Flag regulatory situations: When documents require expert review or involve submission deadlines, Otera routes them with full context and prioritization recommendations.