Document Processing Integration

Otera + Box

Box secures and manages enterprise content, and Otera autonomously handles the decisions that transform stored documents into completed actions.

Overview

Box serves over 100,000 organizations with cloud content management, collaboration, and security. The platform stores and shares documents, but acting on document content—approving contracts, processing applications, completing reviews—requires manual decision-making. Otera's AI agents extend Box by autonomously evaluating document content and completing end-to-end workflow actions.

How It Works

Otera works alongside Box, adding autonomous decision-making to content management workflows.

  • Access document content: Agents retrieve files, metadata, and collaboration data from Box, building context for autonomous processing.
  • Evaluate document status: Otera deterministically enforces review criteria, approval rules, and compliance checks to document content automatically.
  • Execute workflow actions: AI agents route approved documents, collaborate to realize end-to-end downstream processes, and update records without manual intervention.
  • Flag review needs: When documents require specialized review, Otera routes them with specific concerns highlighted and recommended actions for efficient review.
CUSTOMERS

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CUSTOMERS

The Autonomous Era has already begun

+$300M
Profit
+30%
Opex Savings
"We’re running 90% autonomous ops across millions of claims, targeting $300M in profit as part of a broader 30-country transformation program."
Pieter Viljoen
Chief Data Officer
80%
STP
Zero
Backlog
"600,000 annual emails are now processed in a matter of seconds - if it had been 6 million, that would have been exactly the same thing."
François Goffinet
Chief Executive Officer

Pioneering secure Agentic Automation

Trusted by leading Fortune 500 companies, Otera delivers best-in-class cyber security, data privacy and user trust with extensive encryption and infrastructure protection.

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