BPM Integration

Otera + Bonitasoft

Bonita orchestrates business processes with open-source flexibility, and Otera autonomously handles the decisions that complete each workflow.

Overview

Bonitasoft provides open-source BPM for enterprises automating complex business processes with customization flexibility. The platform handles process execution and system integration, but decision tasks and exception handling require human intervention. Otera's AI agents take over the decision layer, autonomously evaluating situations and completing work end-to-end.

How It Works

Otera works alongside Bonita, adding autonomous decision-making to open-source process automation.

  • Access process data: Agents retrieve task queues, process variables, and execution states from Bonita, building context for each pending decision.
  • Resolve bottlenecks: Otera evaluates pending approvals, exception conditions, and decision tasks, determining appropriate actions automatically.
  • Complete workflow tasks: Specialized AI agents collaborate to handle human tasks requiring judgment, deterministically enforcing business logic to advance processes to completion without delays.
  • Route complex cases: When decisions require human review, Otera routes them with full context and recommendations for efficient decision-making.
CUSTOMERS

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CUSTOMERS

The Autonomous Era has already begun

+$300M
Profit
+30%
Opex Savings
"We’re running 90% autonomous ops across millions of claims, targeting $300M in profit as part of a broader 30-country transformation program."
Pieter Viljoen
Chief Data Officer
80%
STP
Zero
Backlog
"600,000 annual emails are now processed in a matter of seconds - if it had been 6 million, that would have been exactly the same thing."
François Goffinet
Chief Executive Officer

Pioneering secure Agentic Automation

Trusted by leading Fortune 500 companies, Otera delivers best-in-class cyber security, data privacy and user trust with extensive encryption and infrastructure protection.

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