BPM Integration

Otera + AgilePoint

AgilePoint orchestrates business processes across the enterprise, and Otera autonomously handles the decisions that advance each workflow to completion.

Overview

AgilePoint provides low-code BPM for enterprises automating complex business processes across departments. The platform designs, executes, and monitors workflows, but decision points and exception handling still require human intervention. Otera's AI agents take over the decision layer, autonomously evaluating situations and completing work end-to-end.

How It Works

Otera works alongside AgilePoint, adding autonomous decision-making to low-code process automation.

  • Access process context: Agents retrieve workflow states, task data, and execution histories from AgilePoint, building complete context for each pending decision.
  • Resolve process exceptions: Otera evaluates failed tasks, approval bottlenecks, and exception conditions, determining appropriate actions automatically.
  • Complete human tasks: AI agents collaborate to handle all decision tasks requiring judgment end-to-end, enforcing business rules to advance processes without delays.
  • Coordinate across systems: When decisions require cross-system updates, Otera orchestrates changes and continues workflow execution seamlessly.
CUSTOMERS

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CUSTOMERS

The Autonomous Era has already begun

+$300M
Profit
+30%
Opex Savings
"We’re running 90% autonomous ops across millions of claims, targeting $300M in profit as part of a broader 30-country transformation program."
Pieter Viljoen
Chief Data Officer
80%
STP
Zero
Backlog
"600,000 annual emails are now processed in a matter of seconds - if it had been 6 million, that would have been exactly the same thing."
François Goffinet
Chief Executive Officer

Pioneering secure Agentic Automation

Trusted by leading Fortune 500 companies, Otera delivers best-in-class cyber security, data privacy and user trust with extensive encryption and infrastructure protection.

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