Document Processing Integration

Otera + Accusoft

Accusoft provides document viewing, processing, and conversion capabilities, and Otera autonomously handles the decisions that transform extracted content into completed actions.

Overview

Accusoft offers SDKs and APIs for document viewing, annotation, conversion, and data extraction used by enterprises building document-centric applications. The platform processes PDFs, Office documents, and images, but extracted data still requires human review and decision-making before operational systems are updated. Otera's AI agents take over the decision layer, autonomously evaluating extracted content and completing downstream actions.

How It Works

Otera works alongside Accusoft, transforming document processing into autonomous end-to-end workflows.

  • Receive extracted data: Agents pull processed documents, extracted fields, and converted content from Accusoft APIs, establishing context for autonomous decision-making.
  • Validate extraction quality: Otera evaluates extractions with confidence scores and field accuracy, determining whether results meet quality thresholds for automated processing.
  • Execute downstream actions: AI agents collaboratively realize decision workflows end-to-end, route validated data to appropriate systems, and update records, completing actions without manual handoffs.
  • Flag extraction issues: When documents contain ambiguous content or low-confidence extractions, Otera routes them for review with recommendations highlighted for efficient decisioning.
CUSTOMERS

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CUSTOMERS

The Autonomous Era has already begun

+$300M
Profit
+30%
Opex Savings
"We’re running 90% autonomous ops across millions of claims, targeting $300M in profit as part of a broader 30-country transformation program."
Pieter Viljoen
Chief Data Officer
80%
STP
Zero
Backlog
"600,000 annual emails are now processed in a matter of seconds - if it had been 6 million, that would have been exactly the same thing."
François Goffinet
Chief Executive Officer

Pioneering secure Agentic Automation

Trusted by leading Fortune 500 companies, Otera delivers best-in-class cyber security, data privacy and user trust with extensive encryption and infrastructure protection.

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