The executive’s guide to delivering 1-hour claims
This whitepaper breaks down the operating model behind 1-hour claims, the three levers that drive it, and the four insurers already running it in production.
Inside, you will see the specific framework these insurers used to move from manual, human-at-every-step claims operations to autonomous execution. You will also get the step-by-step claims process map showing exactly where autonomous agents act and where humans still need to, and what separates the 5% of AI projects that reach production from the 95% that don’t.
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What’s Inside The Executive’s Guide to Delivering 1-Hour Claims
The Five Barriers Standing Between You and 1-Hour Claims
Talent shortages, regulatory pressure, financial volatility, fragmented systems, and processes that still require humans at every step. This section maps the constraints holding claims operations back and explains why 95% of AI projects never make it to production.
The Three-Lever Framework Behind Autonomous Claims
The insurers in this guide didn’t just deploy new technology. They applied a specific framework that changes how claims operations generate profit. This section breaks down each lever with production evidence, so you can evaluate what the same model would mean for your operation.
Four Case Studies from Insurers Running This Today
Allianz Partners, CED, Uelzener, and a Fortune 500 insurer each took a different path to autonomous claims. Each faced different constraints. All reached production. This section includes their timelines, their results, and the deployment decisions that made the difference.
Key results
Claims resolution in minutes, not weeks
Reduction in operational costs
Production in months, not years
Featured in This Whitepaper
Allianz Partners
Their previous automation investments hadn’t delivered the transformation they needed. What they built next became the world’s largest autonomous operations deployment.
CED
600,000 annual emails were creating bottlenecks. Previous solutions had fallen short. See what changed.
Uelzener
A specialty insurer whose team went from AI skepticism to enthusiastic adoption. The whitepaper explains how.
Fortune 500 Insurer
500,000 annual claims across five lines of business and five countries. They replaced their previous automation investment entirely.
Get the executive’s guide to delivering 1-hour claims
Every insurer in this whitepaper had already invested in automation before reachingOtera. This guide shows what changed, what they deployed, and the specific results they are seeing in production. It also includes a step-by-step claims process map and a deployment strategy framework from a Group CIO.
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